OpenText™ Capture - (aka Captiva Software or Intelligent Capture)

Information Management is one of the most critical factors in deciding how any organization's success is graded or determined. Utilizing the right tools to ensure your organization remains successful has never been easier. learn how OpenText™ Capture can help get you there.

Organizations are asking more and more from their data, and with the class-leading OpenText™ Capture software in place there’s no limit to what they can achieve.  Any enterprise can benefit from fast access to digitized data for workflows and internal processes, easy lookup, and safe, stable storage for easy compliance.  Plus, PaperFree offers specialty solutions to expand the capabilities of your OpenText™ Capture system, from BlackMark inline redactionDepositCritical check processing, and even Clarity system monitoring. By digitizing data at the first point of contact, be it a mailroom or email inbox, paper forms and documents can be eliminated and the headaches they bring resolved.

PaperFree offers a suite of powerful content management solutions designed to handle these paper burdens; smart capture products to scan and digitize information, repositories to process and store data, as well as add-on solutions to expand the capabilities of these systems.

What can OpenText™ Capture - do for you?


PaperFree is a Full Service Provider

Professional Services

Expand yourOpenText™ Capture (previously Captiva Software) capabilities with our custom services
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Technical Support

PaperFree is a fully Certified Front Line Support provider for OpenText.
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Product Training

Get the most from your OpenText™ Capture (previously Captiva Software) solution with customized training for your team
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Let us show you how OpenText™ Capture can revolutionize your enterprise’s information capture processes and help you expand what you can do with your data.

Legal Regulatory Compliance

New Web-based capture application allows for scanning, indexing, and validation without the need for a browser plug in.

New-style fully-featured interface for improved operator efficiency.

Additional Artifical Intelligence features and integrations.

Improved usability within Capture Designer for developers.

Significantly faster system performance and reliability.

New Real-Time Services (REST) provide functionality such as classification, extraction, image processing, full page OCR and barcode reading.

REAL TIME CAPTURE SERVICES

These REST-bases services are specially designed to offer expanded availability and functionality to mobile and web applications.  Mobile and web features require high scalability, ultra-high availability, and real-time response, which Capture now has extensive support to handle.  By adding capture functionality to your mobile or web presence you can skip the mailroom and import data directly into your workflow.

Real-Time Capture Services includes the following services:

  • DocType Enumeration

  • Image Conversion

  • Image Processing

  • Barcode Recognition

  • OCR & PDF Creation

  • Document Classification

  • Data Extraction

  • Validation

Unify omnichannel information capture across departments and locations

Organizations expect the volume of enterprise content to continue to grow at escalating rates, and with a large portion as semi-structured or unstructured.It is not practical to meet this scale by relying on manual processes to capture and extract information needed by key business processes and cross-departmental workflows. OpenText Capture supports inputs from scanned paper, faxes, PDFs, emails (body and attachments, including zip files), mobile, Microsoft 365® documents, images, XML and other sources.

Ease of deployment through the use of the web client

A web-based front-end to scan, index, and validate documents, which eliminates the need for browser plug-ins, such as Active-X or Java.  Featuring a customizable interface and dual monitor support, it also integrates with the Real-Time Capture services in the background to increase productivity.  And, configuring server-side processing is easier than ever with standard Document Types and Profiles.

  • HTML5-based
  • Supports Internet Explorer, Microsoft Edge, Google Chrome, Firefox, and more.

Significant Advanced Recognition Enhancements make capturing data from any source fast, efficient, and highly accurate

The latest version’s Advanced Recognition module now features “fuzzy” match capabilities for free-form recognition of semi-structured, unstructured and in particular documents captured via mobile.  Fuzzy matching technology significantly reduces regular expressions by 75%+.  The OCR engine is now modular for enhanced flexibility and scalability.

Automate manual tasks with intelligent document processing so employees can focus on higher-value activities

Manual content tagging is inconsistent, error prone, and often not done at all, which delays business processes. Employees waste time searching for information and re-keying information that already exists. With OpenText Capture, employees can focus on higher-value activities, such as human-in-the-loop validation to accelerate machine learning and automation.

Delight customers and employees with insight-driven optimized workflows

Intelligent information capture is more than digitizing paper. As part of intelligent document processing, modern organizations require text analytics on digitized and natively digital content to extract insight and understanding from any type of content. For example, the tone of a customer communication can trigger who is assigned the support ticket and automated content summary. OpenText delivers content insights and understanding based on machine learning, NLP and natural language understanding capabilities.

Simplify compliance and document access through automatic classification

Organizations face increasing pressure to protect information and comply with evolving regulations. With OpenText Capture, organizations can strengthen compliance and information governance by automatically classifying and filing documents based on metadata extracted from semi-structured and unstructured content in addition to structured forms. OpenText Capture helps reduce costs and improve efficiency by automatically processing millions of documents daily across industries like insurance, financial services, healthcare, and government. Our information capture software is intelligent with continuous machine learning and LLMs that enable your employees to focus on higher-value work while ensuring accurate information automatically reaches the right people and systems when needed. With transparent pricing and flexible deployment options to select the best fit along your cloud journey, your organization can scale processing capabilities organization-wide, strengthen compliance through automated filing and classification, and optimize workflows without complex integrations or coding requirements.

Improved Performance and Other Features

New Standard Import replaces the Multi-Directory Watch (MDW) and Email Import modules and imports image files from directories, email and attachments from an email server, and files and batch node values from the Captiva Web Client as batches.

  • 64-bit server to allow for bigger and more batches in memory for higher performance and faster completion of tasks
  • Reduced cycle time for Production Auto-Learning (PAL) to learn how to classify and extract data from new documents in high volume environments
  • Textual classification no longer requires PAL in order to classify documents using machine-learned keywords and relationships

Considering an upgrade? Give us a call or request a consultation today!

Want to Learn More?

PaperFree is happy to discuss how this solution and others can can improve your company's information capture and management workflow.

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