A complex, enterprise-scale solution like OpenText Documentum needs to run at peak efficiency, and PaperFree offers experienced and proven Documentum Front Line Support services to help you do just that. Our certified support engineers are on hand to respond quickly to your needs, working to find a resolution and get you back on line as quickly as possible. Plus, they will already have extensive knowledge and training on your Documentum system, its configurations, and any special customizations as well as easy access to the engineers that developed your Documentum integration should the need arise. This returns a fast and knowledgeable response with just one phone call.
Want to learn more about how PaperFree can help you with your support needs? Simply contact us and we will evaluate your needs and offer a solution fine-tuned for you.
PaperFree offers multiple service programs to fit the needs of a variety of Documentum customers:
PaperFree’s Standard Technical Support program covers all of our solutions, utilizing our expertise to provide for seamless operation of your enterprise installation. As an annual subscriber to PaperFree Technical support you receive:
PaperFree’s Retainer Based Technical Support program addresses your unique needs. This program is perfect for organizations with open-ended projects or occasional IT support needs. With your guidance, PaperFree will create a plan that will provide your organization with the service coverage you’re seeking. As a retainer based subscriber to PaperFree’s Technical support you receive:
PaperFree is happy to discuss how our services can improve your company's information capture and management workflow.
