Cloud services and applications - often touted as stable processing and storage systems - still have a hiccup once in a while. What's a company to do when their cloud services go belly up? Funny enough, the answer is to back up your cloud data to other cloud services ahead of time. While most cloud services offer some degree of guaranteed uptime, many don't guarantee against data loss, and that's on the client to make accommodations for. In fact, most instances of data loss are caused by human error, simply by accidentally overwriting a field or wiping a dataset. And, plenty of data is deleted when a client doesn't renew a subscription.
Backing up cloud data to another cloud offers many benefits over local backups, namely not needing to maintain physical disks onsite plus accessibility. And, backups can be repurposed for data mining and analytics projects without affecting the original data.
Given this, what resources are available for cloud-to-cloud backups? Unfortunately, the market is a bit thin at this time. And, with how diverse primary cloud solutions are it can be difficult to engineer a backup solution that's platform agnostic. However, progress is being made, especially in the IaaS market and there are plans to create backup services capable of backing up entire virtual machines.
For private clouds, cloud gateways are an option. Using cloud service APIs, providers can create virtualized backup and deduplication solutions that can run in the cloud. The market is transitioning from the "data dump" of past to more refined, thoughtful backup solutions to work with today's innovations. And, as technology improves backup processes will be easier than ever.
This article was based on a ComputerWeekly.com article by Stephen Pritchard.
Kofax, a PaperFree partner and leading provider of information capture and management solutions, has announced its new "First Year Free" program to allow enterprises an extended test drive of its products. With this, they hope that businesses that are hesitant to commit to an expensive solution are able to fully experience the increased productivity and cost savings in a risk free way.
The program includes:
- Kofax Capture: An automated scan-to-archive utility that improves access to information within an organization. Captures paper and electronic documents from multiple sources and transforms them into digital content with indexing data for easier retrieval. Integrates with core ECM products and other business systems while offering flexibility and scalability with onsite and offsite management tools.
- Kofax Transformation: An automated solution to accurately and efficiently extract business-critical data from any document type and converts it to usable formats for downstream processing solutions.
With these two solutions, enterprises have access to powerful tools to capture information from paper or electronic documents and then turn it into useful enterprise information that can be accessed from a variety of sources. “By taking advantage of this unique offer, our partners and customers now have a faster path to realizing the benefits of our market leading capture solutions,” said Reynolds C. Bish, Chief Executive Officer of Kofax. “We couldn't make it an easier decision to choose Kofax for your capture needs."
This article was based on a November 30, 2017 Kofax press release.
Robots are becoming more commonplace in our daily lives, from manufacturing the vehicles we drive, to vacuuming our floors, and delivering our room service. And, pretty soon, they may be stealing your job. A new report from McKinsey estimates that up to 800 million jobs will be replaced by robots by 2030. And, with figures from the UN estimating the world population at 8.5 billion by that time, approximately 10% of jobs previously held by humans will be held by machines.
The worst of this economic shift will be felt in wealthier nations like the US, Japan, and South Korea, simply because they have the capital to invest in robotic technology. Plus, they have the markets that demand quick acces to goods, affordably, and strong export infrastructure. Over the long run, robotic technology provides the volume and cost savings that consumers demand. Poorer countries will of course not be subject to as intense of a robotic shift because their financial needs are elsewhere.
It has been assumed that robotic technology will only touch blue collar, low paid jobs but research is now finding applications for them in law, among other professional industries with repetive tasks and data. At the most risk? Restaurant dish washers and clerical workers. The report also suggests other occupations at risk:
- Machine and building equipment operators
- Food preparation workers
However, the robot's influence won't be felt everywhere - health workers, computer engineers, construction workers, and schoolteachers cannot be replaced and can breathe a sigh of relief (for now). But what about those who are handed a robotic pink slip? There will still be plenty of jobs, and the report even suggests that Japan will have an urgent need for caretakers for its aging population that workers can transition to.
This report was based on a November 30, 2017 Business Insider article by Shona Ghosh.
OpenText, a global leader in Enterprise Information Management and PaperFree partner, has announced its recent definitive agreement to become a reseller partner within Dell EMC's Select Partner program. Initially, the agreement covers OpenText InfoArchive to round out Dell EMC's IT transformation product suite. InfoArchive is a unique product that enables companies to transition their old data from legacy systems to industry-current ones with ease. With this addtion, InfoArchive will be available immediately through Dell EMC's services.
“A modern digital strategy enables enterprise customers to simplify IT, reduce operational costs, streamline compliance and deliver business insight. A major roadblock to realizing complete digital transformation of an organization is the enormous volume of data and content contained in legacy systems. The agreement between OpenText and Dell EMC is the first stage of a dynamic and growing relationship between the two companies. The combination of OpenText’s leading EIM platform, and Dell EMC’s leading storage services and solutions, will enable our customers to meet and exceed their digital transformation goals.”
- Adam Howatson, CMO, OpenText
Dell EMC is excited to partner with OpenText to add InfoArchive to its product line. By doing this, their customers can add a comprehensive and powerful utility to their IT transformation efforts, all while maintaining access to archived data in an easy and regulatory-compliant way. InfoArchive is compatible with a variety of Dell EMC storage platforms, such as Isilon, ECS, and Dell EMC Application Archving and Retirement Service.
According to new research by Google and Berkeley, there are "hundreds of millions" of pieces of stolen login information traded on hacker forums and the dark web - and some of it still works. This research used Googles own internal data for analysis, and researchers estimated that up to 25% of these credentials are still current and their associated accounts exposed. According to the report: "Through a combination of password re-use across thousands of online services and targeted collection, we estimated 7–25% of stolen passwords in our dataset would enable an attacker to log in to a victim’s Google account and thus take over their online identity due to transitive trust."
The issue is rooted simply is the practice of reusing passwords across multiple platforms - email, Twitter, Facebook, banking, etc. If one platform is compromised, a common username and password could work elsewhere, and hackers know to check. And, the ultimate prize is access to an email account, which provides a buffet into a person's online presence via information and password resets. It's not just the little guys who are getting hacked: Channing Tatum, Google CEO Sundar Pichai, CTO Werner Vogels, and even Mark Zuckerberg himself have been subject to compromised accounts. In Zuckerberg's case it was his common password of "dadada" on his Twitter and Pinterest accounts that got him into trouble and his Twitter was hijacked by a group calling themselves OurMine.
So, how are hackers getting these credentials in the first place? The first way is of course through hacking a platform and stealing databases of information, but the second method is phishing, which despite awareness is still quite successful. A third also exists too - keylogger viruses that surreptitiously send a user's login info to a hacker as they log into their accounts. Research also found that these viruses have not evolved over the years either - meaning that operating system developers aren't building resistance into their platforms.
All of this begs the question..."what can I do?" and there are a few things you can do to help protect yourself. The researchers of this study recommend the following:
- Enabling two factor authentication - meaning that logging into an account not only requires a username and password, but also a code sent via text message to a separate device or account.
- Use a password manageer - these utilities can generate unique passwords for each of your accounts (and also helps you remember them).
- Don't use insecure passwords - passwords like 123456 or abc123 are just asking for trouble, so use a password that uses a hard-to-guess combination of letters, numbers, and symbols.
Using the above methods to secure your online presence is a great starting point, but one should always be cautious of unsolicited emails requesting a login, or sketchy links. And what became of the accounts that the researchers found to be compromised? Google enabled a forced password reset on them.
This article was based on a November 13, 2017 TechInsider.com article by Kif Leswing.
Kofax has annouced the recent addition of Kevin McKay as their new Executive Vice President of Customer Success. In this role, McKay will report directly to Reynolds C. Bish, Kofax CEO.
McKay comes with over thirty years of experience in enterprise software leadership, and has demonstrated success in developing high performance, customer focused teams, and the customer experience. According to Reynolds C. Bish, Chief Executive Officer of Kofax, “I firmly believe he will be a great addition to our executive management team and become a key contributor to our future success.” McKay most recently served as Senior Vice President of Customer Success at FinancialForce, a leading SaaS provider of accounting, professional services automation, billing and revenue recognition software. Previously, he served as Vice President, Operations for Viewpoint Construction Software.
“Kofax is distinguished by its ability to simplify and transform the critical First Mile of business, demonstrating its commitment to long-term customer success,” said Kevin McKay, Executive Vice President of Customer Success at Kofax. “I’m excited to become part of this team and further differentiate Kofax as a strong, efficient and customer-centric organization.”
McKay's challenge in this new role is to "drive customer success through Kofax’s professional, maintenance and cloud services, and maintenance and recurring license renewal functions." An additional focus will be optimizing performance in these areas while working to ensure that customers and partners realize their return on investment, expectations, and adoption of Kofax solutions.
This article was based on a October 25, 2017 Kofax press release.
Airbus, a leading aerospace firm, is reaping the benefits of a new digital learning library - to the tune of millions of dollars saved in reducing redundancies and improving efficiency. The library, now hosting nearly 7,000 learning items, is accessible to the firm's 134,000 staff in 35 countries worldwide and aims to improve the skills of employees and management. It has found its niche in enabling the firm to host standardized training modules and deploying them faster globally. The benefit is that now all employees and trainers are working from standardized content, so parallel departments in distributed locations now work with the same information and protocols for more consistent operations.
Airbus is in the midst of a five year digital transformation program which also includes a new HR platform, Pulse. “This is only a beginning, as we see digital transformation as a five-year journey at least, taking us up to 2020, but we can see it is working,” according to Arnaud Raffray, Vice President of Human Resources, "“With particularly strong take-up in France and Germany, there have been 1.4 million total connections on Pulse since go-live in October 2016, driven by 160,000 active user registrations.”
Pulse, based on a Workday human capital management system, has been well received because it's intuitive and allows employees to manage their own data. Airbus reviewed three competing platforms before choosing the Workday solution and was mindful of the onboarding process as well as potential security issues.
Airbus' new platform and digital transformation continue to evolve, with a long term goal of learning, recruiting, workforce polling, employee self-assessments, and compensation and benefits being handled by Pulse.
This article was based on an October 27, 2017 ComputerWeekly.com article by Christian Annesley.
In a campaign to update and streamline services, Bank of America has chosen Microsoft Cloud as their partner in their digital transformation. Bank of America, a leading US-based financial instition, will utilize Microsoft Office 365 to provide modern cloud-based productivity and collaboration tools for a portion of the bank's 200,000 employees. The enterprise will also implement the Microsoft Azure platform to provide cloud computing services, whose scalability makes it an excellent solution for this project.
“Technology is increasingly providing a competitive advantage to financial services firms looking to thrive in the digital economy,” said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft Corp. “Bank of America is taking a very strategic approach to cloud, looking at technology as a means to drive change and open up new business opportunities. With Microsoft Office 365 and Azure, the firm will have access to the breadth and depth of our cloud capabilities, underscored by Microsoft’s investments in security, transparency and regulatory compliance.”
Bank of America is in the midst of a extensive campaign to modernize its technology in an effort to provide a pathway for future growth along all lines of business. Their goal is to deliver 80% of digital workloads on virtual platforms within the next seven years. The move to integrate Microsoft Office 365 and Azure also comes with Microsoft's Financial Services Compliance program - a capability that allows auditors and regulators in-depth access to enterprise information and also confirms that data is secure and risk is mitigated.
Microsoft continues to work with a variety of financial institutions to help them implement cloud services for their enterprises, and Azure is now used in a majority of financial institutions with great success.
This article was based on an October 2, 2017 Microsoft press release.
OpenText, a PaperFree partner and global leader in Enterprise Information Management, has been named a 2017 Leader in Content Services Platforms by Gartner's Magic Quadrant. The report notes the influence of new cloud, social collaboration, mobile, and analytics technologies on OpenText's work and how OpenText has responded to fully utilize these new trends in their products.
"Information is at the heart of all digital processes. The evolution of Enterprise Content Management (ECM) to Content Services, as a way to manage and integrate this information, is paramount to a successful digital transformation strategy,” said Mark Barrenechea, Vice-Chairman, CEO & CTO at OpenText. “OpenText has made significant investments across our Content Services during the past year. By adding leading platforms such as Documentum to our portfolio, and embedding Content Services in our applications, OpenText continues to innovate, evolve and grow with the market.”
More and more, businesses are asking their software to process a wider variety of data, faster, and with more detail so that these metrics can be used to influence how the enterprise operates. These days even IT decisions are tapping into information from the production end. It has been noted that “Content Services Platform (CSP) vendors are recasting ECM in terms of a service-oriented architecture ... A CSP has the flexibility to support existing and emerging content use cases. It has its own repository but should also be able to integrate external repositories through connectors, APIs or packaged integrations. Today, many CSPs can be deployed on-premises, in the cloud or in hybrid architectures.”
OpenText's EIM platform aims to build interconnectivity between all arms of an enterprise by integrating their content into daily operations to transform productivity and control. And, OpenText Content Services aheres to the Content Management Interoperability Services (CMIS) standard and support a broad range of operating systems, databases, application servers, and enterprise applications.
This article was based on an October 12, 2017 OpenText press release.
Windows 10 Mobile is dead, according to Microsoft Corporate VP of Windows Joe Belfiore. While this announcement doesn't come as much of a shock given the market hasn't had a competitive Windows phone since 2015, it's still the nail in the coffin given that the platform had high hopes in HP's now scrapped Elite X3 Windows phone. Previously, Windows execs revealed that developing apps for iPhone and Android were becoming more of a priority than Windows 10 Mobile, but there is still hope for the future with a rumored "Surface Phone", based on the Microsoft tablet. But, with with Windows 10 Mobile gone and the PC market in steady decline, what's next for Microsoft?
The answer, surprisingly, is in augmented reality (AR) technology. AR technology layers digital images over the real world via a smartphone or specially equipped glasses. This wouldn't be Microsoft's first foray into AR tech either - their 2015 HoloLens googles were wildly popular. The hope is to have AR eyewear eventually replace phones - hands free devices are certainly convenient, and glasses would mean users are connected to their texts and Netflix all day.
However, this may not be as easy of an endeavor as Microsoft hopes. Google and Apple are working on their own AR technology, and both have operating systems to buid to. Without an operating system, Microsoft would be developing for a market that has already been tapped. It'd make most sense for them to find another niche, and interestingly enough, it appears that they've found it in gaming. Microsoft has teamed up with tech giants Samsung and Dell to develop and promote VR headseats for Windows 10 PCs, expanding Xbox offerings, and even bringing some Xbox games to PC (and vice versa).
In the meantime, the Office suite is still Microsoft's heavy hitter and continually receives updates and additions of new features, and they hope to be able to open up new avenues of interaction with PCs in the process. But, completely without a mobile platform the market is watching Microsoft to see if they're able to remain relevant while competing against its major rivals.
This article was based on a October 10, 2017 Business Insider article by Matt Weinberger. Read it here.